Notes

What the team has learned about each account.

  • Halcyon: budget cycle

    Procurement closes the FY budget on Oct 31. A signed order form by Oct 28 keeps the rollout in this year's plan.

    Halcyon FreightMara Okafor, Yesterday

  • Northgate: returns pain points

    Returns take 11 days on average end to end. The head of digital wants it under 5 before peak season.

    Northgate RetailTheo Lindqvist, Oct 1

  • Dovetail: clinical workflows

    Scheduling is the entry point, intake forms are phase two. Champion is the CMO, blocker is IT capacity.

    Dovetail HealthDev Raman, Sep 30

  • Umbra: security review

    Security team asked for the pen test summary and data residency details. Sent both, waiting on sign-off.

    Umbra SecurityInes Varga, Sep 25

  • Copperline: pilot feedback

    Telemetry gaps in the northern grid skewed the first two weeks. Offered to rerun with corrected sensors.

    Copperline EnergyInes Varga, Sep 24

  • Ridgeline: sponsor change

    Original sponsor moved to a new team. Need a fresh intro through the network architect before the next call.

    Ridgeline TelecomLena Hoffmann, Sep 8